FREQUENTLY ASKED QUESTIONS

Yes, Left Coast Fitness (LCF) is a private personal training gym. Membership fees help us to keep the gym private, professional, clean, well-equipped, and staffed. More specifically, these fees mean that we can operate on an appointment basis and the public at large is not allowed; we can curate trainers to represent LCF culture and our operating model; we can purchase new equipment and maintain/repair equipment and hire front desk personnel to assist members as well as daily disinfectant cleaning.

You can either purchase your membership in person at the Left Coast facility (891 E Hamilton Rd. Campbell CA) or you can go to the New Member tab, fill out the form and we can enroll you.

We have two options:

Month to Month Personal Training: This contract means you have hired an independent personal trainer who works at LCF. You may come into the facility to train with your trainer by appointment and do a cardio workout before or after your training session but may not come into the gym at will. This contract is for one year, but you may cancel at any time with notice. The 12-month term is price protection for you, the member; we may raise membership fees at any time, but your price is protected for the length of your contract.

Open Gym Month to Month: This contract means you have hired an independent personal trainer who works at LCF. You may come into the facility to train with your trainer and do a cardio workout before or after your training session AND may come into the gym any time during Open Gym hours. This contract is for one year, but you may cancel at any time with notice. The 12-month term is price protection for you, the member; we may raise membership fees at any time, but your price is protected for the length of your contract.

We offer discounted personal training and open gym memberships for seniors (70+) and active/retired military.

Month to Month Personal Training Membership and Open Gym Month to Month are 12-month contracts paid in monthly payments. You can cancel at any time (10-day notice) before billing date.

We also offer 6-month contracts for the Personal Training and the Open Gym memberships. These are paid upfront and there are no refund options if a member wants to stop training before the end of term.

Yes! You can read the contract on MindBody as you purchase it, or there is a hard copy at the front desk.

Membership fees are set for the duration of any contract. Upon contract renewal or new purchase, new membership fees may apply.

Fee increases will be announced via email 30 days prior to their taking effect. LCF is not responsible for invalid or incorrect email addresses.

Yes. The contract states that after six months of auto-draft membership payments as noted by MindBody, a member may suspend their account for a minimum of two months for whatever reason. During this two-month suspension, the member may not access the facility for training. Shorter-term suspensions for special circumstances (medical, for example) are considered on a case-by-case basis.

The member must initiate termination of the contract. This termination must be in writing, and we prefer that you use the cancelation request page here.

Notice is 10 days. Watch your billing date to make sure you give notice in time to avoid being charged for time after you’ve stopped training.

If we have made a billing error, we will graciously and expediently process a refund to the payment method on file. Outside of that circumstance, our policy is that once a payment has been settled refunds are not available.

You can reach out to us using this email at any time.